At Radhika Himalayan Tour, we strive to ensure complete customer satisfaction. Our refund policy is designed to be fair and transparent for all parties.
1. Eligibility for Refund
Refunds are applicable in the following cases:
- Tour cancellation by Radhika Himalayan Tour due to unavoidable circumstances
- Customer cancellation as per the cancellation timeline below
- Significant deviation from the confirmed itinerary without prior notice
2. Refund Timeline
| Cancellation Notice | Refund Amount |
|---|---|
| 30+ days before departure | 90% of total amount |
| 15–29 days before departure | 75% of total amount |
| 7–14 days before departure | 50% of total amount |
| Less than 7 days | No refund |
3. Non-Refundable Items
- Flight tickets and train tickets (subject to airline/railway policy)
- Visa and permit fees
- Travel insurance premiums
- Any services already utilized
4. Refund Process
Once a refund is approved:
- Refunds will be processed within 7–10 working days.
- The refund will be credited to the original payment method.
- Bank transfer charges, if any, will be deducted from the refund amount.
5. How to Request a Refund
To request a refund, please contact us with your booking details:
📞 +91 9818403315
✉ radhikahimalayantour8444@gmail.com
6. Force Majeure
In cases of natural disasters, government restrictions, pandemics, or other force majeure events, Radhika Himalayan Tour will offer a travel credit or rescheduling option in lieu of a cash refund.